FAQS
HOW SOON DO YOU SHIP/RETURNS?
Please note that we currently offer shipping within the United States only. We strive to process your order within 2-4 business days, ensuring that your chosen shipping method delivers your package promptly. However, please keep in mind that holidays may affect the processing time.
While we take every precaution to ensure the safe delivery of your order, we cannot be held responsible for any lost, stolen, or damaged goods. We entrust your precious purchase to the hands of the shipping provider, and their care is beyond our control. No returns, however If you need to exchange please reach out to us and we will do our best to accommodate.
WHAT FABRICS DOES LOVESOME.COMFYCOZY USE?
Most of our pieces are made from a cotton/poly blend. 50% cotton / 50% polyester. Take note that we are not fast fashion. High quality pieces are much more expensive to produce. However, it makes up for the cost by providing more durable, versatile, and comfortable material. So if you are looking for these key factors please keep us in mind.
-less fading
-less likely to shrink
-thick material, so it will keep you warm
-natural cotton feel with the warmth and wicking properties that the poly produces.
Where are your products made?
While choosing a manufacturer we sampled and tested many different ones. The one we found to produce the best and go above and beyond to make sure quality is a top priority we found is in China. We made sure to choose one of the top ranking manufactures that provides exceptional performance. We made sure that each of our pieces are ethically made with employees being treated fairly. With many certificates such as BCSI, Declaration of conformity, and OEKO-TEX STANDARD 100. Meaning these fabrics are tested for many harmful substances to protect your health. China is also very technologically advanced and allows us to benefit from so. All of our products go through quality checks before they hit any customers hands.
If you have any further questions please email us.